Comunicaciones breves

Published on 9 de septiembre de 2022 | http://doi.org/10.5867/medwave.2022.08.002517

Perception on phone medical report to family members of patients admitted by COVID-19 to emergency observation rooms of a tertiary hospital: A cross-sectional study

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Percentage relationship between perceived overall satisfaction and the dimensions analyzed (n = 347).
Overall satisfactionTotal
DisagreeIndifferentAgree
InformationDisagreen93113
%69.2%23.1%7.7%100.0%
Indifferentn147526
%53.8%26.9%19.2%100.0%
Agreen1842248308
%5.8%13.6%80.5%100.0%
Respect for the userDisagreen203326
%76.9%11.5%11.5%100.0%
Indifferentn1517436
%41.7%47.2%11.1%100.0%
Agreen632247285
%2.1%11.2%86.7%100.0%
EfficiencyDisagreen3315351
%64.7%29.4%5.9%100.0%
Indifferentn7301552
%13.5%57.7%28.8%100.0%
Agreen17236244
%0.4%2.9%96.7%100.0%
AccessibilityDisagreen273131
%87.1%9.7%3.2%100.0%
Indifferentn11241853
%20.8%45.3%34.0%100.0%
Agreen325235263
%1.1%9.5%89.4%100.0%
SuitabilityDisagreen198835
%54.3%22.9%22.9%100.0%
Indifferentn10131538
%26.3%34.2%39.5%100.0%
Agreen1231231274
%4.4%11.3%84.3%100.0%
SecurityDisagreen92112
%75.0%16.7%8.3%100.0%
Indifferentn1112730
%36.7%40.0%23.3%100.0%
Agreen2138246305
%6.9%12.5%80.7%100.0%
Totaln4152254347
%11,8%15.0%73.2%100.0%

Source: Prepared by the authors of this study.