Comunicaciones breves
Published on 6 de diciembre de 2022 | http://doi.org/10.5867/medwave.2022.11.2618
Implementation experience of an informatic system for the management of hospital beds
| Dimension | Sub-dimension | Indicator |
| SIGICAM user experience | Health-ITUES* survey (item: 13,14,15,16,17. Perceived ease of use dimension). Annual comparison. | |
| SIGICAM problem solving | Health-ITUES survey (item:18,19,20. User control dimension). Annual comparison. | |
| Amount of information technology errors | Number of minor, moderate and major computer errors monthly, semestrial, and annually | |
| Time to solve computer problems | Computer error resolution time | |
| Referral management | Number of patients referred / Number of patients referred admitted in SIGICAM *100. Annual comparison. | |
| Resolution times of patients on the referral list. Annual comparison. | ||
| Bed management | Number of total patients admitted and discharged in SIGICAM on a monthly, semestrial and annual basis. | |
| Waiting time for bed request and assignment. Annual comparison. | ||
| Days of hospital stay according to clinical units. Comparative analysis between functional areas. Monthly, semestrial and annual comparison. | ||
| Percentage of compliance with dependency risk categorization by clinical service and functional area. Annual comparison. | ||
| Number of blocked beds. Analysis of reasons for bed blocking. | ||
| Health-ITUES survey (items: 3,4,5,6,7,8,9,10. Dimensions of quality of work activities and perception of usefulness). Annual comparison. | ||
| Social case management | Monthly, semestrial and annual number of hospitalized social cases. | |
| Management of patients with Healthcare-Associated Infections | Number of patients admitted to the HCAI module. Annual comparison | |
| Administrative management of MINSAL indicators | Number of downloads of management documents: daily census, categorization indicator, list of income and expenses, REM 20, among others. | |
| Human resources management | Analysis of the number of staff for patient care indicator by dependency risk categorization. Annual comparison. | |
| Hospital bed management | Analysis of occupied bed days on a monthly, semestrial and annual basis. Annual comparison. | |
| Health-ITUES survey (items: 1,2,11,12. Dimensions of quality of work life and perceived usefulness). Annual comparison. | ||
| Financial efficiency and optimization | Financial resources optimized by reduction in mean occupied bed days. Annual Comparison | |
| Financial resources optimized by reduction of request times and bed allocation. Annual comparison. | ||
| Financial resources optimized by reduction of patient resolution time in the referral module. Annual comparison | ||
| Financial analysis by DRG. Annual comparison. | ||
| Financial resources optimized by distribution of nursing personnel according to risk-dependency categorization. |
DRG, Diagnosis-related Groups. HCAI, Healthcare-associated Infections. Health-ITUES, Health Information Technology Usability Evaluation Scale.MINSAL, Ministry of Health. SIGICAM, Hospital Bed Management Information System.
Source: Prepared by the authors based on the results of the system implementation experience *The Health-ITUES survey is an instrument that evaluates the usability of a health information technology tool. It consists of 20 questions distributed in four dimensions: quality of work life, perceived usefulness, perceived ease of use, and user control.